Frequently Asked Questions
What is WeServeU?
WeServeU is a cybersecurity and IT support company built on years of real-world experience and resilience. Founded with a mission to simplify technology and provide top-tier security, we focus on protecting individuals and businesses from the growing digital threats of today. We’re not just a business—we’re driven by the desire to help people, just as our founder, through perseverance, has found his way back from some of life’s most difficult challenges.
Why should I choose WeServeU?
WeServeU is more than just a service provider; it’s a company rooted in overcoming adversity. Our founder’s journey from the streets to success, building technology and trust from the ground up, has shaped our values. We are committed to providing personalized, ethical, and transparent solutions to make technology work for you. Every team member is dedicated to your success—because your security is our mission.
How do you provide IT support remotely?
We serve clients across the world, with service centers in London, Romania, and the USA. Despite being a cloud-based company, our service centers are strategically positioned to provide quick and efficient support. We use a combination of secure remote access tools, proactive monitoring systems, and cloud-based management to ensure your systems are always safe and running smoothly.
What makes WeServeU different from other IT companies?
At WeServeU, it’s not just about technology; it’s about people. Our founder’s journey from humble beginnings, overcoming personal struggles and setbacks, has shaped the heart of this company. We understand the value of trust, commitment, and true support. We don’t just fix problems; we create long-term relationships with our clients. We’ve been where you are, and we’re here to help you navigate the complexities of technology with integrity.
What kind of services do you offer?
We specialize in cybersecurity and IT support services. Whether you’re looking for robust protection against cyber threats, network monitoring, data backup solutions, or general IT assistance, we’ve got you covered. Our team works with trusted partners like Malwarebytes to ensure your digital space is safe and secure.
Do you only work with large businesses?
No! At WeServeU, we believe in helping all kinds of businesses—big and small—along with individuals. Whether you’re a startup, a family-owned business, or a large corporation, we can tailor our services to fit your needs. Our founder’s story is a reminder that no matter where you start, your goals and dreams matter, and we’re here to help you succeed on your journey.
How can I get started with WeServeU?
Getting started with WeServeU is simple! Just reach out to us through our Contact Us page, and one of our team members will get in touch with you to understand your needs. We’ll help you decide which services best suit you, and create a customized solution to fit your goals.
What sets your customer service apart?
We pride ourselves on providing not just exceptional technical expertise, but genuine, human support. Our founder’s experiences—overcoming challenges and building something meaningful—guide our commitment to service. We treat each client with the utmost care, ensuring they feel heard, understood, and empowered to tackle the digital challenges ahead.
How do you ensure the security of my data?
We take security seriously. WeServeU is built around providing the highest level of protection for your data. Our systems are secured with top-notch encryption, multi-factor authentication, and regular security audits. We use industry-leading solutions like Malwarebytes to ensure your networks, devices, and data are safe from potential threats.
Can WeServeU help with non-tech-related issues?
While we specialize in IT and cybersecurity services, our core mission is to help people. If you’re unsure about something and it involves technology or systems, we’re always happy to provide advice or direct you to trusted partners who can assist with your needs.